Insurance Coverage

Insurance Coverage

Insurance Coverage for Therapy – Understand Your Out‑of‑Network Options

At Connect Clinical Services, we operate as an out-of-network provider—but we help Houston clients access their full insurance benefits. With clear guidance and superbills, navigating insurance becomes easy and stress-free.

Why Private Pay

Why Private Pay + Insurance Works in Houston

Freedom & Quality

Access experienced therapists without network restrictions

Privacy First

Sessions remain confidential—no insurer involvement in care

Reimbursement Support

50–80% reimbursement after deductible with superbills

Streamlined Process

We assist you with codes, documentation, and claims

“I thought private pay meant full cost—but their superbill and Reimbursify process got me back over 60%!” — Houston Client, Insurance Reimbursement Success

How Insurance Coverage for Therapy Works: Simple 4-Step Guide

01

Step

Check Your Out-of-Network Benefits

What You Do

Call the number on your card and ask for ‘behavioral health’ coverage. Confirm deductible, reimbursement %, and allowed fees.

How We Help

We provide a checklist and script for your call.

02

Step

Use Reimbursify or Your Insurer’s Portal

What You Do

Upload your superbill via Reimbursify ($3.99/claim) or follow your insurer’s steps.

How We Help

We draft the superbill with all necessary codes and info.

03

Step

Request and Receive a Superbill

What You Do

After each session, request a superbill detailing CPT codes, diagnosis, provider info, and date.

How We Help

Your therapist provides the superbill right away via secure email or client portal.

04

Step

Submit & Get Reimbursed

What You Do

Submit the superbill. Expect reimbursement within 1–3 weeks, depending on your plan.

How We Help

We stay available to answer questions until reimbursement is processed.

FAQ

Common Questions About Insurance Coverage for Therapy

Will my insurance really cover therapy?
Yes—clients typically receive 50–80% of an allowable session rate once the deductible is met. For example, if CCS charges $150 but your insurer’s allowable rate is $125 and covers 60%, you’d get $75 back—making your true cost $75.
Most PPO or POS plans do. HMO plans usually don’t. We can help you check or find alternative solutions (like HSA/FSA).
Using Reimbursify: about 1–3 weeks. Direct submission via provider portal: may take 2–6 weeks, depending on your insurer.
Yes. Sessions conducted via video are eligible and operate the same as in-person services.

Houston Tip

Houston Tip: Maximize Your Benefits

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